Return & Refund Policy – Global Protein Solutions

Global Protein Solutions is committed to ensuring your satisfaction. If, for any reason, you are not completely satisfied with your purchase, our return and refund policy below outlines the process to follow.

Eligibility for Returns

Products can be returned within 30 days from the date of purchase.
To be eligible for a return, the product must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
A valid proof of purchase is required to complete your return.

Non-returnable Items

Certain items cannot be returned, including:

Products that have been used, damaged, or altered.
Perishable goods (e.g., certain food supplements) cannot be returned.
Any item not in its original condition or packaging, or that is returned more than 30 days after delivery.

Return Process

To initiate a return:

Contact us at one of the following numbers to discuss your return:
- Ali: +91 9833922427
- Abubaker: +91 9892425992
Upon approval, you may send the product back to the following return address:Delivery Address:
Vv Chandan Street, Garib Das Lane,
Lokhandwala Building, 1st Floor, Room No. 11 A,
Masjid Bunder West,
Mumbai, Maharashtra – 400009, India.Registered Address (for any correspondence):
40 Kambekar Street, Rizwan Dadani Manzil,
2nd Floor, Room No. 24,
Mumbai, Maharashtra – 400003, India.
GST Number: 27ALCPM8557D1ZY

Please ensure the product is securely packaged to avoid any damage during transit.

Refunds (if applicable)

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7-10 business days.

Late or Missing Refunds

If you haven’t received your refund within the specified time:

First check your bank account again.
Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at the numbers provided above.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us and send the item to the delivery address provided.

Shipping Costs

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).